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Vendor Onboarding: How to Streamline Your Crew & Vendor Information Collection

Vendor Onboarding simplifies the collection of essential information from your crew and vendors.

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What is Vendor Onboarding?

The Vendor Onboarding system lets you collect information from everyone working on your production quickly and securely. Send custom links to vendors, contractors, and employees to gather their contact details, payment information, tax documents, and signed agreements - all in one place.

Why Use Vendor Onboarding?

  • Save time by automating information collection

  • Reduce errors with standardized forms

  • Improve security with proper document handling

  • Track completion with a simple dashboard

  • Maintain compliance by collecting required tax documents

Understanding StartWork

StartWork is where you add custom documents and contracts that vendors need to review and sign during onboarding. This can include deal memos, employment agreements, or custom forms specific to your production.

How to add documents to StartWork:

  • Copy the text of your document or contract

  • Paste it directly into the StartWork field when creating your onboarding link

  • Note: File uploads are not currently supported for StartWork - you must copy and paste the document content

How to Create an Onboarding Link

  1. Navigate to the Contacts section in your Saturation workspace

  2. Click the New Onboard button in the top left

  3. Configure your requirements:

    • Select whether to include tax document uploads

    • Choose whether to require StartWork signature

    • If requiring StartWork, copy and paste your document or contract text into the StartWork field

    • Add any NDAs or other documents that need signing

  4. Copy the generated link and send it directly via email

What Your Vendors Will Experience

When vendors receive your onboarding link, they'll go through a simple step-by-step process:

  1. Type Selection: They'll identify themselves as a Company, Independent Contractor, or Employee

  2. Information Collection: Based on their type, they'll provide relevant contact details and upload their W-9 and or other tax documents

  3. Bank Info Collection: They'll provide their bank routing and account numbers for payment.

  4. Document Signing: They'll review and sign any required documents (NDAs, startwork agreements)

  5. Payment Request: They'll upload their invoice and submit a payment request

  6. Dashboard: After submitting the payment request, they can view their requests in the vendor dashboard under "My Payments" page.

Managing Onboarded Vendors

Once your vendors complete the onboarding process, their information will automatically appear in your Contacts section. You can:

  • View all contact details in one place

  • Access signed documents and tax forms

  • Process payments using their stored information

  • Track which vendors have completed onboarding

Tips for Successful Onboarding

  • Send reminders to vendors who haven't completed the process

  • Customize requirements based on vendor type

  • Include clear instructions when sending the link

  • Use project-specific onboarding for different productions

Frequently Asked Questions

Q: Can I customize what information is required?

A: Yes, you can select which documents are required and whether vendors need to complete startwork forms.

Q: Is the vendor information secure?

A: Yes, all information is securely stored and only accessible to authorized users in your workspace.

Q: Can vendors upload invoices during onboarding?

A: Yes, vendors can upload invoices during the payment details section.

Q: What file formats are accepted for document uploads?

A: PDF, JPG, and PNG files are accepted for document uploads.

Q: How do I add documents to StartWork?

A: Copy the text of your document and paste it into the StartWork field when creating your onboarding link. File uploads are not currently supported for StartWork.

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